Surface Prep support that gets you to the right answer faster.
Start with the issue, choose the matching topic, and move directly into the best video and resource path for that need.
5 Issue Types
17 Solution Paths
38 Videos
Surface Prep support that gets you to the right answer faster.
Use this guide to move quickly into videos, documents, troubleshooting help and product resources for Surface Prep equipment without digging through disconnected links.
Problem Solver
What do you need help with?
Start with the issue, choose the matching topic, and move directly into the best video and resource path for that need.
Step 1
Step 2
Choose the topic that best matches the issue.
Step 3
Recommended support path
HMI warning support
Use this when a warning appears and you need a fast explanation before moving into the right next step.
Control panel guidance
Use this when the need is tied to interface navigation, remote pairing, or understanding the control panel.
Battery replacement support
Use this when power-related troubleshooting points to battery replacement or related machine-readiness checks.
Epoxy removal workflow help
Use this when the task is tied to epoxy removal and you need a quick application-focused reference before moving back to the job.
Grinding and process guidance
Use this when the answer depends on process setup, grinding approach, or broader Surface Prep workflow guidance.
Floor solution reference support
Use this when the application answer needs broader floor-solution context, process support, or a wider reference path.
Longopac handling support
Use this when the immediate need is handling or refilling the Longopac system correctly.
Dust bag replacement help
Use this when the job stops because the collection bag needs to be replaced quickly and correctly.
Vacuum suction issue support
Use this when dust collection performance drops and the likely next checks involve filters, airflow, or dust-management steps.
Filter cleaning support
Use this when routine maintenance or reduced performance points to filter-cleaning steps.
HEPA replacement support
Use this when the next maintenance step is replacing the HEPA filter and confirming dust-control readiness.
Decontamination support
Use this when maintenance requires a decontamination workflow before the machine returns to work.
Inspection and service support
Use this when the next step is routine inspection, cleaning, or service readiness before the machine goes back to work.
Machine startup and operation help
Use this when the need is understanding setup flow, initial operation, or getting the machine ready for the task at hand.
Control navigation and warning support
Use this when the user needs a clearer walkthrough of controls, warnings, or remote operation before moving into the next step.
Battery and readiness-check support
Use this when setup depends on power, readiness checks, or confirming the machine is prepared for the next step.
Transport and readiness support
Use this when the next step depends on moving equipment safely, setting up transport aids, or checking readiness before work begins.
Video Library
Surface Prep Video Library
Browse videos by task type, then open the player for the one that best matches the work in front of you.
Select any video card to open the Husqvarna player without leaving this guide.
Troubleshooting
How to refill Longopac dust bag – Husqvarna DE-Dust Extractors
Troubleshooting guidance for dust control, bagging, airflow, and quick field fixes.
Maintenance
EN - Husqvarna DE 120 – How to decontaminate with water
Maintenance guidance for cleaning, filter care, and upkeep steps that keep Surface Prep equipment ready.
Maintenance
How to clean pre-filter (with water) – Husqvarna DE-Dust Extractors
Maintenance guidance for cleaning, filter care, and upkeep steps that keep Surface Prep equipment ready.
Application
Husqvarna PG280 and PG450 for Epoxy Removal application with S13 and S26 dust collector
Application guidance for surface-preparation workflows, process support, and job-ready execution.
Maintenance
How to clean filter (jet pulse) – Husqvarna DE-Dust Extractors
Maintenance guidance for cleaning, filter care, and upkeep steps that keep Surface Prep equipment ready.
Maintenance
How to change a HEPA filter – Husqvarna DE-Dust Extractors
Maintenance guidance for cleaning, filter care, and upkeep steps that keep Surface Prep equipment ready.
Troubleshooting
How to replace battery – Husqvarna DE-Dust Extractors
Troubleshooting guidance for dust control, bagging, airflow, and quick field fixes.
Controls
HMI-warnings – Husqvarna DE-Dust Extractors
Controls guidance for HMI navigation, warnings, oscillation, and interface behavior.
Controls
HMI-control panel – Husqvarna DE-Dust Extractors
Controls guidance for HMI navigation, warnings, oscillation, and interface behavior.
Application
Husqvarna SuperFloor™ Step-by-step
Application guidance for surface-preparation workflows, process support, and job-ready execution.
Application
Surface preparation - Introduction
Application guidance for surface-preparation workflows, process support, and job-ready execution.
Troubleshooting
5 DUSTMANAGEMENT DC3300
Troubleshooting guidance for dust control, bagging, airflow, and quick field fixes.
Tooling / Process
5 GRINDINGPRINCIPLES
Tooling and process guidance for grinding principles, resin choices, and diamond selection.
Tooling / Process
5 RESINS
Tooling and process guidance for grinding principles, resin choices, and diamond selection.
Tooling / Process
5 DIAMONDS
Tooling and process guidance for grinding principles, resin choices, and diamond selection.
Setup / Operation
5 STARTSTOP LARGEPG MANUAL
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Setup / Operation
5 STARTSTOP LARGEPG REMOTE
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Setup / Operation
5 STARTSTOP PG280
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Setup / Operation
5 STARTSTOP PG450
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Setup / Operation
4 CONNECTINGDC
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Setup / Operation
4 BASICREMOTE 1
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Transport
3 TRANSPORT LIFT
Transport guidance for moving Surface Prep equipment safely between storage, loading, and jobsite positions.
Transport
3 TRANSPORT DC
Transport guidance for moving Surface Prep equipment safely between storage, loading, and jobsite positions.
Transport
3 TRANSPORT SMALLPG
Transport guidance for moving Surface Prep equipment safely between storage, loading, and jobsite positions.
Transport
3 TRANSPORT LARGEPG
Transport guidance for moving Surface Prep equipment safely between storage, loading, and jobsite positions.
Controls
2 PG OSCILLATION
Controls guidance for HMI navigation, warnings, oscillation, and interface behavior.
Inspection
7 INSPECTION DC6000
Inspection guidance for readiness checks, daily review steps, and service planning.
Troubleshooting
5 DUSTMANAGMENT LONGOPAC
Troubleshooting guidance for dust control, bagging, airflow, and quick field fixes.
Inspection
7 INSPECTION DC3300
Inspection guidance for readiness checks, daily review steps, and service planning.
Application
6 CONCRETEREPAIR
Application guidance for surface-preparation workflows, process support, and job-ready execution.
Application
6 CONTAMINATEREMOVAL
Application guidance for surface-preparation workflows, process support, and job-ready execution.
Troubleshooting
5 DUSTMANAGEMENT DC6000
Troubleshooting guidance for dust control, bagging, airflow, and quick field fixes.
Inspection
7 INSPECTION DC3000
Inspection guidance for readiness checks, daily review steps, and service planning.
Inspection
7 INSPECTION PLANETARY GRINDER
Inspection guidance for readiness checks, daily review steps, and service planning.
Setup / Operation
2 PG CYCLONICVAC
Setup and operation guidance for startup, connections, remote pairing, and getting equipment ready.
Inspection
7 INSPECTION CLEANING THE PLANETARY
Inspection guidance for readiness checks, daily review steps, and service planning.
Inspection
7 HUSQVARNASERVICE
Inspection guidance for readiness checks, daily review steps, and service planning.
Inspection
7 INSPECTION NON PLANETARY GRINDER
Inspection guidance for readiness checks, daily review steps, and service planning.
Equipment Paths
Explore Surface Prep Equipment
Use the equipment path when the problem is tied to the machine family first and the right answer starts with the broader product category.
Floor Grinders
Browse the floor grinder family when the next step depends on the right grinder platform or product line.
Open category
Floor Scrapers
Move into scraper products when the job calls for stripping, removal, or surface-preparation setup beyond grinding.
Open category
Shot Blasters
Use the shot blaster family page when preparation work depends on blasting workflows and related support.
Open category
Steel Blasters
Explore steel blaster equipment when the work moves into steel-surface treatment and preparation paths.
Open category
Floor Scarifiers
Open the scarifier category when removal, texturing, or surface-preparation work requires a different machine family.
Open category
Floor Shavers
Use the floor shaver category when the job calls for removal and surface correction tied to shaver equipment.
Open category
Floor Solutions
Move into the wider floor-solutions ecosystem for process context, systems guidance, and related support pathways.
Open category
Resources
Manuals, Parts, and Resources
Use Customer Portal for manuals, parts and linked product support, then return here for videos and guided help.
Customer Portal
Customer Portal
Use the portal as the primary destination for manuals, parts, product records, media, and linked support resources.
Open portal Customer PortalSurface Prep User Guide
Start in the portal to move into Surface Prep support with a cleaner path to product and documentation resources.
Open portal Customer PortalGrinding documents
Use the portal as the first step when the need is a document trail tied to grinding or surface-preparation work.
Open portal Customer PortalFloor solutions
Begin with the portal when the next step requires broader floor-solution context and linked product support.
Open portal
Next Step
Keep the right support path close.
Use Support when the issue still needs routing, return to User Guides to switch categories, or move into Training Events when hands-on learning is the right next step.